End User Portal

What is the End User Portal?

The end user portal (EUP) is an option you can provide to your end users to help them manage their entitlements and do "offline" activations/de-activations.
Having a pre-built way for users to manage their entitlements saves support time and costs.
The end user portal can be customized to fit in with your branding. See below.

About the End User Portal configuration page

The End User Portal configuration page allows the vendor to upload a custom logo, stylesheet, etc, easily.
It also provides a convenient way to set the custom End User Portal URL.
NOTE: You will need to set up the appropriate CNAME records on your DNS information in order to have a custom URL.
Note that you can find customer-specific URLs for the end-user portal within the Customer details page for a given customer. This prefills the customer ID with the ID for that specific customer.

Customizing the End User Portal

The End User Portal (EUP) setup page is located under the "Account" > "End User Portal" on the left menu.
Click the "edit" button in the top right of the first section to change the URL's name and allow a graph of activations to be displayed to the customer.
The default setting is "no logo".
To upload a logo, click the "upload" button and select a PNG file from your desktop.
PNG format, max 1MB. Pick a rectangular shape of size approx. 350 pixels by 100 pixels.
Here is the example on the login page.

Upload custom CSS

To upload your CSS, click the "upload" button and select a CSS file from your desktop.
Here is an example of what you should customize.
body, .dark, .light{
margin: 25px;
background-color: rgb(240,240,240) !important;
font-family: arial, sans-serif;
font-size: 14px;
color: red !important;
Use simple CSS to make some basic color and font changes only.

Accessing the End User Portal (EUP)

You will need to set user credentials (username, password) on a customer-by-customer basis for them to access the portal.
Learn more