Working with Entitlements

Working with Entitlements

The entitlements page will usually have many rows, and you can review the status and many other factors in the useful report/table under the main Entitlements page.

As with all our report tables, you can export the data and manipulate the tables to your requirements. → Learn more

Reviewing the status of all entitlements (report)

The status of an entitlement can be:

Clicking on any row will take you to the entitlement page with six tabs.

The six tabs, Details, Activation codes, End users, Activations, Activity log, and Notes, all display helpful data about your entitlement.

Entitlements details tab

Once you have your entitlements set up, you can manage them easily.

Reviewing the details of a single entitlement

• Created date: date and time the entitlement was created.

• Customer name: any associated customer.

• Account reference ID: Your own account reference for this customer.

• Order reference ID: your own order ID associated with the entitlement.

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• Offering name: The attached offering name.

• SKU: the SKU or catalog number for the offering.

• Product name: The associated product.

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• Plan: the associated plan.

• Plan type: the associated plan type.

• Maintenance: the status of any maintenance associated with the entitlement.

• Seats: The no. enabled seats.

• Seats used (%): the % seats used vs allowed.

• Concurrency mode: the mode for this entitlement, i.e., node or concurrent mode.

• Overdraft seats used: if overdrafts are enabled, the overused seat count.

• Overdraft seat limit: if overdrafts are enabled, the seat limit.

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• The lease period: the time the entitlement is set to call back to Zentitle2.

• Offline lease period: the time the license is allowed to be offline.

• Grace period: the extra time added to the license end date to allow an end-user to pay, etc

• Linger period: if this is set, the linger time.

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• Entitlement ID: the unique entitlement ID.

• Product ID: the productID is required in setup phase.

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Reviewing the status of a single entitlement

Entitlement status descriptions

Status	Description
Created	This applies to an entitlement connected to a plan featuring an 'Activation License Start Type,' where: active period starts on activation and no seats have been activated to date manual activation and no activation has been set yet
Active	Entered upon entitlement creation For perpetual license type this will last forever For subscription license type Active status persists under the following conditions: subscription period has not ended the entitlement expiry date has not been edited to a past date
Grace Period	The Grace Period status is activated under the following conditions: applies exclusively to subscription license entitlements a grace period has been defined for the entitlement at the entitlement level the active subscription period has ended grace period will last for the specified duration starting on status change. In terms of operations this status is equivalent to Active status
Expired	This status is only for subscription license-type entitlements and displays when the subscription or grace period has ended
Disabled	This status in entered when you click the disable entitlement red button

The status section

This section of your details page shows the status of your entitlement and allows you to renew it easily.

• Renew now button: a one-click way to renew the entitlement, learn more.

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• Status: the current state of the license e.g. active, expired, etc. The status is color-coded so you can easily see the state.

• License start: the process for starting this license, e.g. by activation.

• Maintenance: is maintenance enabled for this entitlement? If so, then an additional field below will display the maintenance expiry date.

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• Activation date: when the entitlement was activated.

• Expiry date: the date the entitlement expires based on its settings. In this example, it's a one-year subscription.

The expiry date has a small dot to the right showing the status at a glance. If the renewal is less than seven days, it shows red; if it's more than thirty days or less than 90 days, it shows orange; otherwise, it is green.

• Maintenance expiry date: if the maintenance option is enabled then you will also see the Maintenance expiry date

Reviewing the host status of a single entitlement

Your entitlements can be hosted in the Zentitle2 cloud or in our Local License Server (LLS) deployments. This area displays the entitlement's location.

Editing attached features and attributes

The entitlement page also has the attached features and attributes. These can be modified as required by editing them directly on the page using the "pencil" button next to each item.

Any manual edits to the standard offering from which the entitlement was derived will be marked as an "override," as in this example; in this case, the AAC feature was edited specifically for this entitlement.

Next, we will work with "activation codes" attached to an entitlement (where applicable).

To learn what each of the values above means, refer to the Glossary here