Allocating entitlements
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Once you set up entitlements and have your customers in Zentitle2, you can allocate them to your end users.
End users/contacts with entitlement rights are called ABL contacts (vs. contacts with no rights)—or ABL within the menu.
These ABL contacts are set up within Zentitle so that they have access to the platform vs. a standard contact that has details in the platform but no rights nor access setup.
Navigate to the entitlement you wish to allocate.
Then, select the "ABL" tab. The ABL contacts tab displays the end user (s) from the associated company attached to the entitlement. These end users must exist and be already set up and attached to the company object.
Now, assuming you have some end users attached to a customer and a customer is attached to this entitlement, you can select the end user from the dropdown list.
Then, click the "plus" button to the right of the dropdown box to add the user.