End User Portal
Last updated
Last updated
Zentitle2
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The end user portal (EUP) is an option to help your end users manage their entitlements and do "offline" activations/de-activations.
A pre-built way for users to manage their entitlements saves support time and costs.
The end user portal can be customized to fit in with your branding. See below.
The End User Portal configuration page allows the vendor to easily upload a custom logo (via settings) and add a CSS stylesheet.
It also provides a convenient way to set the custom End User Portal URL.
NOTE: In order to have a custom URL, you will need to set up the appropriate CNAME records on your DNS information.
Note that you can find customer-specific URLs for the end-user portal within the Customer details page for a given customer. This prefills the customer ID with the ID for that specific customer.
The End User Portal (EUP) setup page is located under the "Administration" > "Configuration" > "End User Portal" on the top menu.
Click the "edit" button in the top right of the first section to change the URL's name and allow a graph of activations to be displayed to the customer.
To upload your CSS, click the "upload" button and select a CSS file from your desktop.
Here is an example of what you should customize.
Use simple CSS to make some basic color and font changes only.
Go to the Administration in the left-hand navigation or click the button on the top right.
You will need to add "end-users" to Zentitle2 on a customer-by-customer basis for them to access the portal. Simply adding them will set off a process to invite them to set their own credentials and EUP access.