Resetting the usage count

Once you have an entitlement setup using Usage Count, you may need to manage the usage levels on these advanced features.

In certain cases, you may wish to leave an entitlement in place with a client and edit its usage levels vs. offering a new entitlement with more usage, etc.

You don't have to use the UI to reset usage.

You can use your other systems and our API:

How to reset the usage count

You can do this using search or the left-hand navigation to locate the entitlement you wish to change.

Then, click on the entitlement in the list. Doing the latter opens the entitlement page and tab.

Scroll down the page to the Advanced Features section and choose the Usage count feature(s) you wish to edit.

Note that you will not see the three dots unless there is already some usage on the usage counter.

In this example, you can see there is a single use out of the 100 tokens available, and in this action, we will reset usage back to 0 i.e., the count will reset back to the original 100 available.

Above, we can see that the action was completed successfully, and the count is reset to zero.

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